Fountain Tire Foolishness

Garrett got a slow leak in one of his tires, so he took it in to Fountain Tire today to get it repaired. Bonnie drove down with us to pick us up and shop with us while we waited for it to be done. They estimated it would take an hour, so off we went. We visited London Drugs, checked out some shoes stores for Bonnie to look for boots and went to Chapters and Starbucks.

On an aside note, at Chapters, Garrett exchanged a book he got for his birthday because it was missing 50 pages. Not only was it missing 50 pages, but the previous 50 pages were in duplicate! The Chapters employees thought it was pretty funny and gave him a straight exchange with no problems.

Anyway, after an hour and 40 minutes, we hadn't got a call back from Fountain Tire, which we were supposed to get when the car was ready. We drove back because Bonnie wanted to go home, and we figured the car would be done soon and we'd just wait there until it was done. However, when we got back, we saw the car hadn't moved. 'Uh oh,' I thought.

Sure enough, the car wasn't fixed. Here's the kicker: when we went up to the salesclerk, he brought our sheet out and told us we gave him a key to a Toyota, whereas Garrett's car is a Honda. 'No we didn't,' we told him. 'We gave you a key chain with several keys on it and a remote car alarm/unlocker majig.' (Ok, we didn't say 'majig' but I don't know what it's actually called. Garrett said that part).

He seemed a little confused and went to see if our keys were around. He came back. 'Are you sure you gave us the keys?' he asked. 'YES! We definately gave you a whole key chain,' we replied. Hmmm...he went away for another five minutes.

Meanwhile, Garrett and I are getting annoyed that they may have lost his keys. Not only would he have lost a bunch of keys he needed, but the spare keys are back at my house, some 70 blocks away. Plus, we didn't want to waste more time today waiting for the tire to be fixed. AND - why didn't the salesclerk call Garrett when they noticed they had a TOYOTA key for HONDA? He had Garrett's number and was supposed to call us when it was done anyway.

Eventually the guy found our keys on another vehicle's chart. 'We found your keys, your car will be ready in 15 minutes,' he said.

An hour later, the car was finally fixed and we went home. So annoying! Do not go to Fountain Tire on 33rd Ave in Edmonton. You'd think that keeping track of keys at a car repair place is a pretty important and common occurance.